" "Often, the lead clinician or surgeon does not create a fostering environment and encourage people to speak up," Marshall says." "

" "But through training, you can introduce models and practices, so that staff at every level listen more and are more responsive. It is not theoretical. There are tools and checklists to use straight away and the same fundamental principles apply across platforms and sectors. Once you change the approach, everybody wins."

  For example, he notes that team briefings before operating are relatively new in the health care sector. Meetings can be short, lasting no more than 90 seconds, but ensure everyone understands what needs to be done concerning the patient, procedure and individual tasks." from South China Morning Post